Frequently Asked Questions

SEV specialises in bespoke joinery and interior solutions for retail, commercial, and residential spaces. We handle everything from one-off prototypes to multi-site rollouts.

We’re proudly based in Nottingham, UK, where all of our design, manufacturing, and finishing takes place in-house.

We work with a wide range of clients, including designers, contractors, architects, and high-profile retail and commercial brands. Due to the nature of our work, many projects are confidential.

Our primary focus is on projects across the UK, but we’re open to discussing international work depending on the scope and requirements.

It all starts with a discovery call or consultation, where we learn about your needs, scope, and vision. From there, we provide tailored recommendations and guide you through the next steps.

We typically work alongside your designers, architects, or contractors, but we can assist with technical development and value engineering to ensure your design is feasible, efficient, and cost-effective.

Timelines vary depending on the scale and complexity of the project. A simple one-off item may take a few weeks, while a full rollout or fit-out could span several months. We’ll always provide a clear schedule.

Yes, we’re highly experienced in multi-site rollouts and have the capacity, systems, and logistics in place to manage several locations simultaneously with consistent quality.

Where possible, yes. We understand the demands of fast-moving retail and commercial environments, and we’ll always do our best to accommodate urgent timelines without compromising quality.

Yes, everything we do is bespoke. We tailor each piece to suit your design intent, space, brand, and functional requirements.

We’re flexible. Some clients come to us with fully resolved drawings, while others need support developing a concept. We adapt to the needs of your project.

Not really. We work with a wide range of materials and components, from natural timbers to specialist laminates and metalwork, so your options are almost limitless.

We can incorporate branding, signage, and visual merchandising features into joinery elements where needed, working closely with your designers or creative team.

Yes, we regularly produce prototypes or sample panels to test designs, finishes, or detailing before moving into full production.

We work with a wide range of materials, including solid woods, veneers, laminates, metalwork, glass, and specialist surfaces, depending on the project requirements.

Yes, SEV is FSC® certified, which means we source timber from responsibly managed forests that meet strict environmental and social standards.

Absolutely. We can work to client-specified materials and finishes, or recommend alternatives that offer better performance, cost-efficiency, or sustainability.

Yes, all of our joinery is manufactured in-house at our Nottingham facility, using a combination of traditional craftsmanship and modern machinery.

Yes, we have in-house spray finishing facilities where we apply everything from clear lacquers to stains, tints, and high-gloss or matt finishes to your specification.

We don’t publish a minimum, but as a bespoke joinery specialist, we’re best suited to projects that prioritise quality, detail, and tailored craftsmanship.

Start by filling out our forms or calling us directly. Once we understand your scope, materials, and timeline, we’ll provide a tailored quote based on your exact requirements.

Pricing is based on materials, complexity, finishes, lead time, and volume. Every project is costed individually to ensure accurate, fair pricing aligned to your brief.

Payment terms are agreed per project but typically follow a staged approach - deposit, progress payments, and final balance - linked to key milestones.

We work across a range of sectors including retail, commercial, hospitality, and high-end residential, offering tailored joinery solutions for each environment.

From corporate offices to hospitality spaces, we produce joinery that balances durability, style, and brand consistency, working closely with designers, architects, and fit-out contractors.

We work with both private homeowners and residential developers to deliver luxury, bespoke joinery, from kitchens and wardrobes to full interior fit-outs.

Absolutely. Many of our projects are covered by NDAs. We’re trusted by leading brands to work quietly, reliably, and professionally behind the scenes.

Yes, we can adapt our methods and materials to comply with conservation requirements, while still delivering tailored, high-spec joinery.

Yes we offer full installation services, ensuring your joinery is fitted to the highest standard by experienced teams who know the product inside out.

We stand by our work. If anything isn’t quite right, just get in touch, and our team will resolve it quickly and professionally.

While we don’t offer ongoing maintenance contracts, we do provide guidance on care and upkeep, and we’re always available for post-install support or touch-ups if required.

Yes, especially for specialist finishes or materials, we’ll provide care guides to help you maintain the look and longevity of your joinery.

Of course. Whether you need an update, adaptation, or addition down the line, we’re happy to help ensure your space continues to serve you well.

Yes, collaboration is at the heart of what we do. We regularly work with designers, architects, project managers, and contractors to bring their vision to life with precision and care.

Absolutely. Many of our projects are high-profile or confidential, and we’re well-versed in working discreetly under non-disclosure agreements.

Yes, we offer support with technical drawings, prototyping, and value engineering, helping to translate concepts into buildable, practical solutions.

We do. SEV is experienced in multi-site programmes and can scale our production to support nationwide retail or commercial rollouts with consistent quality and delivery.

Each project is assigned a dedicated point of contact, ensuring clear communication, regular updates, and a smooth process from start to finish.